Last updated: 2024
Welcome to Mrs. Kay’s Kitchen LLC, your go-to restaurant for authentic Nigerian cuisine. By accessing our website or placing an order with us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
Mrs. Kay’s Kitchen LLC is a restaurant located at 3358 Main Street, Skokie IL 60076, USA, which specializing in Nigerian cuisine. Our business is conducted under applicable state and federal laws, and we reserve the right to update or change these terms at any time without notice. Any changes will take effect immediately upon posting.
Ordering Process: Orders can be placed through our website, by phone, or in person at our restaurant. All prices and menu items are subject to change without notice.
Payment: Payment for orders must be made at the time of ordering. We accept cash, credit/debit cards, and other accepted payment methods. By placing an order, you agree to pay the full amount for your items, including any applicable taxes and delivery fees.
Partial Refunds: All orders are subject to a partial refund policy. In the event of cancellation, you may be eligible for a partial refund based on the time of cancellation and the nature of the order. The amount refunded will be determined at the discretion of Mrs. Kay’s Kitchen and will take into account factors such as food preparation and special orders.
Cancellation Before Preparation: If you cancel your order before we begin preparing it, you may receive up to a 80% refund, excluding any non-refundable deposits or delivery fees.
Cancellation After Preparation: If your order has already been prepared or is in the process of preparation, no refund will be issued.
Refund Eligibility: In the event of incorrect or damaged orders, please notify us within 24 hours of receiving your order to request a partial refund or exchange. The amount refunded will be at the discretion of Mrs. Kay’s Kitchen, and it may not include delivery or service fees.
Delivery Services: We offer delivery through third-party services or in-house delivery, depending on location and availability. Delivery charges may vary based on the distance from the restaurant.
Delivery Time: While we strive to deliver orders within the estimated time frame, we are not liable for delays caused by factors outside our control, such as weather, traffic, or issues with third-party delivery services.
Delivery Responsibility: It is your responsibility to provide accurate delivery information. Mrs. Kay’s Kitchen LLC is not responsible for any delays or issues caused by incorrect or incomplete information.
Our food is prepared in a kitchen that processes common allergens, such as nuts, gluten, dairy, and seafood. While we take precautions to avoid cross-contact, we cannot guarantee that all items are free from allergens. If you have specific dietary restrictions or allergies, please inform us at the time of ordering, and we will do our best to accommodate your needs. However, we cannot be held liable for allergic reactions.
Mrs. Kay’s Kitchen LLC is committed to providing safe and healthy food. We comply with all local, state, and federal health regulations to ensure that all food served is safe for consumption. Should you have concerns regarding the safety or quality of your order, please contact us immediately.
General Disclaimer: Mrs. Kay’s Kitchen LLC is not responsible for any damages, losses, or injuries that occur as a result of consuming food ordered from our restaurant, including but not limited to foodborne illnesses or allergic reactions.
Indemnity: By placing an order, you agree to indemnify and hold harmless Mrs. Kay’s Kitchen LLC, its owners, employees, and affiliates from any and all claims, damages, liabilities, and expenses arising from your use of our services or the consumption of our food.
All content on the Mrs. Kay’s Kitchen website, including text, images, logos, and trademarks, is the property of Mrs. Kay’s Kitchen LLC and is protected by U.S. copyright and trademark laws. You may not reproduce, distribute, or use any of this content without prior written consent from Mrs. Kay’s Kitchen LLC.
We respect your privacy and are committed to protecting your personal information. By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy, which is available on our website.
These terms and conditions are governed by the laws of the state in which Mrs. Kay’s Kitchen LLC is located, without regard to its conflict of law principles. Any legal action related to these terms will be conducted in the appropriate courts in [State], United States.
If you have any questions or concerns regarding these terms and conditions, or if you need assistance with your order, please contact us at:
Mrs. Kay’s Kitchen LLC
Location: 3358 Main Street, Skokie IL 60076, USA
Phone Number: +1 (847) 213-0997
Email: mrskay4901@gmail.com
Thank you for choosing Mrs. Kay’s Kitchen LLC. We appreciate your business and look forward to serving you!
This terms and conditions page is designed to align with standard U.S. restaurant practices while clearly stating the partial refund policy and customer responsibilities. Make sure to review and adjust any state-specific or restaurant-specific legal requirements as necessary.